During the process of interviewing, transcribing, editing, reviewing, editing, editing, editing CEO Speaks a few things surfaced: CEO's are just people, CEO's care about employees, employees' families, God, country, employee benefits, and although they are smart people they too make mistakes and have verbal goofs just like we all do.
Observing speech patterns is interesting. Not giving a speech just the patterns of speaking some said "So" at the beginning of many sentences. Yet after 44 interviews not one acted arrogant, not one talked down to me, not one was dis-respectful in any way. Just the opposite. All were polite, friendly, patient, and some have become friends. Another observation was some left me feeling so humble and so grateful for their time, the willingness to share and their honesty about concern for others. Several care deeply about legislation, small business leaders and their business.
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